Privacy Policy
Last updated: 8/3/2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:
- Name, email address, and other contact information
- Birth date, time, and location for Bazi calculations
- Payment information (processed securely through Stripe)
- Usage data and preferences
- Communication history with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your Bazi calculations and generate reports
- Process payments and manage subscriptions
- Send you important updates about our services
- Respond to your questions and provide customer support
- Ensure the security and integrity of our platform
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers who assist in operating our platform (under strict confidentiality agreements)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure hosting infrastructure
5. Your Rights (PDPA & GDPR Compliance)
Under the Personal Data Protection Act (PDPA) of Singapore and the General Data Protection Regulation (GDPR), you have the following rights:
- Right of Access: Request a copy of your personal data
- Right of Correction: Request correction of inaccurate or incomplete data
- Right of Deletion: Request deletion of your personal data (subject to legal requirements)
- Right to Object: Object to processing of your data for specific purposes
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Right to Restrict Processing: Request restriction of processing under certain circumstances
- Right to Lodge a Complaint: Lodge a complaint with the Personal Data Protection Commission (PDPC) in Singapore or relevant EU supervisory authority
How to Exercise Your Rights: To exercise any of these rights, please contact us at support@qiadvisor.ai. We will respond to your request within 30 days.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.
7. Third-Party Services
Our service integrates with third-party services including:
- Google OAuth for authentication
- Facebook OAuth for authentication
- Stripe for payment processing
- Vercel for hosting and deployment
These services have their own privacy policies, and we encourage you to review them.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: support@qiadvisor.ai